Welcome to Chronastra. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or purchase products from us.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following information:
- Full Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Order Details
- IP Address
- Browser Information
- Device Information
- Cookies and Usage Data
Chronastra does not store your debit card, credit card, UPI, or banking details. Payments are securely processed through trusted third-party payment gateways.
2. How We Use Your Information
- To process and fulfill orders.
- To deliver purchased products.
- To provide customer support.
- To send order confirmations and shipping updates.
- To improve website performance and user experience.
- To prevent fraud and unauthorized activities.
- To comply with legal obligations.
3. Cookies
Our website uses cookies to remember customer preferences, maintain shopping cart information, improve functionality, and analyze website traffic. You may disable cookies through your browser settings; however, some website features may not function properly.
4. Sharing of Information
We do not sell, rent, or trade customer information.
Your information may be shared only with:
- Payment gateway providers
- Shipping and courier partners
- Website hosting providers
- Legal authorities when required by law
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet is completely secure.
6. Third-Party Services
Our website may use third-party services including:
- WooCommerce
- Payment Gateway Providers
- Google Analytics
- Social Media Platforms
These third-party services have their own privacy policies governing the use of your information.
7. Customer Rights
You may request:
- Access to your personal information.
- Correction of inaccurate information.
- Deletion of personal information, subject to legal obligations.
For such requests, please contact us using the details provided below.
8. Children’s Privacy
Our products and services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.
9. Changes to This Policy
Chronastra reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with the revised effective date.
10. Contact Information
Chronastra
Email: support@chronastra.in
Website: https://chronastra.in